Do you know that 79% of customers prefer ordering from restaurants with quick and accurate service? Using a restaurant order management system (ROMS) will make operations run smoother and help avoid mistakes while increasing your profits. ROMS automates order handling and links to inventory and payments to get rid of time-wasting and money-spending problems. Restaurants find that their order precision raises by 20% while kitchen mistakes drop by 30%. Digital ordering growing by 40% year on year basis. So, restaurants need to adopt ROMS as it’s going to completely change your restaurant operations!
What is a Restaurant Order Management System?
A restaurant order management system refers to a set of various tools that automate restaurant operations. This also contains other features such as customer service, smooth workflow, and a lot more. This system does not only work with online restaurants but also offline and in-house dining restaurants. With this system, restaurant owners can keep a check on the orders, deliveries, and other information sent to the chefs. All this information can be maintained on the same and a single platform. With Margbooks, you can keep track, manage, and analyze all the orders at once.
Key Features of Restaurant Order Management System
There can be multiple features in the restaurant order system, these include CRM, POS system, QR ordering, and a lot more. These are as follows:
1. Recipe and Production Management
With this feature, restaurant managers can create and make changes to any existing recipes. You can also manage the food production flow for prepared food items. And finally, you can track the total cost of ingredients and inventory reports.
2. Customer Relationship Management System (CRM)
Our accounting software lets you handle all your customer interactions from multiple contact points. You can collect the feedback through WhatsApp, Email, and SMS. And finally, you can improve your business ratings through Google Review Booster.
3. Kitchen Display System (KDS)
Margbooks gives you access to the Kitchen display system which allows chefs to manage orders easily with high priority. You can also smoothen the communication between the whole restaurant and the kitchen.
4. QR Code Ordering
With our software, you can customize QR codes according to your restaurant’s needs. With this feature, you can help all the customers make payments with ease without any waiting for waiters. This overall lessens the cost of the operation.
Benefits of Restaurant Order Management System
There can be multiple benefits when you’re using a restaurant order management system, as it simplifies your restaurant operations. You also get a dashboard where you can view all your progress and pending requests, and a lot more. These are as follows:
1. Less Costs
With Margbooks, you can minimize the overall costs as it streamlines your entire ordering and also the payment process. This is the major benefit you can get when you integrate billing software into your system.
2. Comprehensive Reports
With our software, you can generate detailed reports on sales, inventory, customer behavior, also other aspects of your business. This helps you to keep track of and analyze your operations whether you’re making any profit or loss.
3. Less Turnaround Time
The restaurant management system also reduces the overall turnaround time for orders by allowing you to serve fast to your customers. This majorly helps you to cut the time for customers by giving them fast service.
4. Retain Customers
And finally, with our restaurant order management system, you can retain customers with the help of our in-built CRM integrated module. With this, you can keep all the data related to our customers in one place.
Future Ahead
The restaurant industry is changing at a massive speed with lots of developments happening every day. A restaurant order management system is no longer an option for you to neglect but it is the need of the hour. With this, you can automate all the major processes and workflow. ROMS helps you operate your restaurant more smoothly. The system helps you run your business better and make more money by managing recipes and improving CRM functions.
Your restaurant operations will run better and you will stay ahead of digital changes when you invest in Margbooks. Move beyond the market standards and surpass everyone else. So, Are you ready to serve success on your menu?